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ADT Alert System Update

by Dan Bird, Superintendent

March 26, 2014

Updated Information on the ADT Alert

Mass Notification System

By Dan Bird


                We began using the ADT Alert Mass Notification System three years ago.  It provides the school with the ability to communicate with parents in a very timely manner. It utilizes technology to send messages in a timely manner.  Like with all technology, there are times when it does not work as advertised.   In the past few weeks we have found a few limitations with the ADT System.  It is important that you keep your information up to date.  Remember, each family can have up to three phone lines, one text message and email.  The key for the system to work is that we have updated information.  Amy Cassidy (high school secretary) and Brandi Hodges (elementary secretary) are in charge of updating information to make sure we have the most up to date information in the system.  If you change phone numbers please let the school know.


*Several of you have communicated that you are not receiving the ADT alerts.  The first thing that needs to be done is double check with Amy Cassidy and Brandi Hodges to make sure we have your up to date information in the ADT system.


* If you receive an incomplete ADT alert message, please call the school for clarification.


* Last week, I contacted the company that owns the ADT alert system and I shared with them that we have a number of families where they receive the call but no message.  According to ADT, the problem may stem from the fact that many of us have “blocked” these type of calls on our cell phones because we do not want to be bothered with companies trying to sell products over the phone or we block calls from political ads.  The school’s alert system may also fall in that category. 


*In the ADT system, text messages are cut off after 145 characters


                The ADT system is a valuable tool and it is important that we keep working to get some of the bugs ironed out.   Thanks for your patience in helping to strengthen this program.


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